Shipping rates: 

Destination Transport Agency
Provincial (Madrid) DHL Parcel €6.00
Peninsula (rest of ES and Portugal) TIPSA €6.00
Balearic Islands TIPSA €12.00
Canary Islands MRW €25.00
Ceuta and Melilla TIPSA €25.00
Europe (Zone 1): Germany, Austria, Belgium, Denmark, France, Holland, Italy, Luxembourg, Poland, Czech Republic. MRW €30.00
Europe (Zone 2): Bulgaria, Slovenia, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Norway, Slovak Rep., Romania and Sweden. MRW €40.00

 

Prices include VAT. The order will be sent once we have confirmed that the chosen model is available and that your payment has been approved. We will do our best to process it as soon as we can. If it is not on the same day, it will be the following business days after making your purchase. Please note that orders placed after 2:00 p.m. (GMT +1) from Monday to Thursday, and after 3:00 a.m. (GMT +1) on Friday and during Saturday and Sunday will be prepared to be shipped the next working day. National Holidays in Spain and local holidays in the Community of Madrid may also cause delays in deliveries. Estimated delivery dates are calculated in business days.

Delivery times: Deliveries are made through a courier company between 8:30 a.m. and 7:00 p.m. and require a signature from the person receiving the shipment, to guarantee the safe receipt of your order. In the event that the client or the authorized person is not at the address designated for delivery or if delivery cannot be made for other reasons, the courier company will contact the client to set an alternative delivery date. delivery. If after 3 delivery attempts the courier company fails to deliver the order to the CUSTOMER, the order will be returned to our warehouses and the CUSTOMER must be responsible for the shipping and return costs to our warehouses, as well as any possible shipping costs. associated management.

Returns: Returns are free in Spanish territory. You have 30 calendar days from the date of placing the order. To make a return go to the page  CONTACT and RETURNS and leave us your information.

If you have any questions, you can contact us by phone +34 670 985 326 or write an e-mail to info@huakaldesign.com. Orders purchased online have 30 days to be returned. In the event that the product is defective or has a defect, the CUSTOMER must contact us within 72 hours of receiving the order by telephone +34 670 985 326 or write an e-mail to info@huakaldesign.com